We offer a 100% no quibble money back guarantee with below mentioned terms.
We only consider a product to be returned or exchanged, if:
- Its packaging or seal is not broken, damaged, altered or used and that all labels and tags are attached/intact.
- It got defected during the delivery process.
- A completely different product was delivered; a wrong order was dispatched over to you.
- Return request is made outside the specified time frame.
100% refund (we also refund your delivery charges).
When returning goods, please quote the - order number, your name, name of the product and the reason why you are returning the goods.
How do the users tell you that they want to return the goods in the first place?
The customers communicate to us on returns through an email to firstname.lastname@example.org
Can I return Part of My order?
Yes, a return is possible at item level and if you have ordered multiple items, you can request a return for a partial quantity.
When are refunds provided?
Refunds are provided only in cases of damage in transit or cannot provide replacement due to no stock availability. In case of returns, a refund is issued once the products are received at our warehouse.
I have requested for replacement when will I get it?
Replacement would be sent to customers when the products that need to be replaced.The replacement of parcels would reach the customers within 5-7 working days from the date of shipment.